$245 for members - $265 for non-members
If you have a new employee on board or are planning a new hire, this course is for you! This program is designed for unlicensed employees with less than 12 months experience in the agency. Your employees log on to the course via the computer each week to get the training they need. There’s no travel, minimal interruption to daily agency activity and, most importantly, no time out of the office!
Through this “virtual classroom,” your new hire can connect with other rookies, bounce questions off the facilitator, and learn in manageable pieces in the comfort of their home or office!
- build a foundation of knowledge about insurance
- explore the big picture of insurance, including terms and key concepts
- discover how the agency delivers service to customers
- teach the importance of E&O prevention techniques
Orientation only takes about 30 minutes of actual time. Time is set aside the week prior to course starts for all 1st time course registrants to complete the First Class Web Orientation. During that week, a staff person is on duty ready to address connection concerns that occasionally occur as well as assist MERG students in navigating the system. The time is also used to ensure that everybody has their textbook in hand and troubleshoot when that is not the
case. The orientation is a self-guided tour intended familiarize students with the learning environment—a "campus tour" of sorts. Students learn how to find their assignments, how to post their responses to the class and how to communicate with the instructor. The purpose is to relieve any anxiety about taking an online course before the first assignment is posted.