Last winter, PIA introduced a new money saving service from Drivers History, Inc. called DocIt. They have recently rebranded their agent-focused offering under the name DocIT for Agents. This will help agents and others more easily distinguish DocIt, used by an increasing number of auto insurance carriers to rate auto insurance policies, from the product which agents have been using to reduce their MVR expenses, jog applicant's memories, find undisclosed drivers in a household and better place drivers with the right auto insurance carrier earlier in the quoting process.
The new destination for agents to learn about this PIA member-only service is: www.pianet.com/DocITforAgents.
What Is DocIT for Agents?
DocIT for Agents is an online service that contains violation information on drivers sourced directly from court records (not the MVR). When referenced early in the applicant conversation, this information leads to a more accurate initial quote, which greatly improves the customer experience. In addition, MVR expenses are reduced for those applicants who might otherwise drop after the policy is bound due to a subsequent premium increase when additional violations are discovered later in the process. These traffic violation reports are available to PIA members for as little as 75¢ per transaction.
How Can Agents Use DocIT for Agents?
At Initial Conversation: Agents can reference the information provided by DocIT for Agents early in the conversation to help prompt an applicant's recollection of traffic violations.
Get It Right the First Time: With a more accurate recollection, agents ensure prospective clients are priced properly and placed with the right insurance company given their risk profile early on, at the initial quote.
Improve Customer Experience: With DocIT for Agents you will reduce the occurrence of rate changes on subsequent quotes, thereby improving the overall customer experience.
Discover Violations for Additional Drivers in Household: Using DocIT for Agents you can discover undisclosed household members who have a violation history.
Reduce MVR Expenses: When applicants with violations self-select out earlier in the process, agencies reduce expenses and time spent on nonbuying customers.
Learn More About Drivers History's DocIT for Agents
To learn more about DocIT for Agents PIA members can contact Erin Reilly at Drivers History at 856.673.1286 or firstname.lastname@example.org. Additional information, including the dates and times of upcoming PIA member webinars, can also be found on PIA National's website at www.pianet.com/DocITforAgents.